Learning

If you’ve ever spent late nights debugging APIs, juggling integration flows, or wondering why your “connected systems” don’t actually talk to each other — this one’s for you. This 4-part series explores how enterprise integrations are evolving from traditional APIs and middleware to something smarter — AI MCP (Model Context Protocol) — a new way for systems to communicate intelligently. (In this first episode, we’ll explore what MCP is, why it matters, and how it changes the way we think about integration.) ...

Overview In the ever-evolving landscape of customer engagement, Salesforce Experience Cloud emerges as a pivotal player, reshaping the way organizations connect with their audiences. Formerly known as Community Cloud, Experience Cloud serves as a robust platform for constructing tailored digital experiences seamlessly integrated with CRM functionalities. Within the Salesforce ecosystem, Experience Cloud facilitates customer self-service and empowers partners through Partner Relationship Management (PRM) capabilities. Experience Cloud, essentially, empowers businesses to craft bespoke digital interfaces leveraging standard Salesforce development tools. Its key features include: ...